User role and access
What you can do for a business if you are assigned a ‘User’ role in the Export Service.
The ‘User’ role applies to an employee or third party who needs to act for a business.
A ‘Principal Authority (Owner)’ or ‘Manager’ needs to invite a ‘User’ to a business in the Export Service.
A ‘User’ role can perform the following tasks:
- view who has access to a business
- set and change notification preferences
- receive department notifications and messages.
You may be able to carry out more tasks for establishment registrations and export licensing if you are listed in management or control.
For more information, go to Roles and access levels in the Export Service.
You can carry out other tasks depending on which service you want to access. For more information, go to Services in the Export Service.
Job titles and Export Service roles
Your assigned role in the Export Service may differ from your job title in the business.
A ‘User’ may hold a job title in a business such as:
- administrative officer
- office coordinator
- office administrator.
Changing roles and access
If you can't do something in the Export Service, you may need to be assigned a different role. For more information, go to Manage who can act for a business.