Agent role and access
An 'Agent' is a third party who has a basic level of access to the Export Service.
A ‘Principal Authority (Owner)’ or ‘Manager’ needs to invite an ‘Agent’ to act for a business in the Export Service.
The ‘Agent’ role has a basic access level and can perform the following tasks:
- set and change notification preferences
- receive department notifications and messages.
You may be able to carry out more tasks for establishment registrations and export licensing if you are listed in management or control.
For more information, go to Roles and access levels in the Export Service.
You can carry out other tasks depending on which service you want to access. For more information, go to Services in the export service.
Job titles and Export Service roles
Your assigned role in the Export Service may differ from your job title in the business.
An ‘Agent’ may work in a business as:
- a service provider
- an export agent
- a freight forwarder
- a trader.
Changing roles and access
If you can't do something in the Export Service, you may need to be assigned a different role.
For more information, go to Manage who can act for a business.