View non-compliance notices

View non-compliance notices issued in an audit of a plant registered establishment.

  • Compliance
  • Establishment
  • Export operations
  • Account

When we complete an audit on your plant registered establishment, we will email you an audit report. An audit report may include non-compliance notices issued as part of your registered establishment’s audit outcomes.

We’ll also email you each non-compliance notice. The non-compliance notice will invite you to provide evidence of compliance by the review date. You can do this by emailing evidence to the auditor of your actions taken.

You can view non-compliance notices at any time using an Export Service. You can do this if you:

  • can access your registered establishment in your Export Service account, and
  • are authorised to manage compliance for your registered establishment.

You can access non-compliance notices in your account for other types of registered establishments in the future.

Non-compliance notices

Your non-compliance notice includes the:

  • notice details. For example, relevant dates and the auditor involved
  • non-compliance information. For example, elements or sub-elements the non-compliance relates to. Also, its rating, legislative reference and the auditor’s remarks
  • the date we'll review any actions you have taken to meet compliance.

To view a non-compliance notice:

  1. Sign in to your Export Service account.
  2. On your My account page and under 'Your linked businesses', select the business the registered establishment is part of.
  3. In the side menu, select ‘Compliance’.
  4. Under ‘Registered establishments’, select the establishment name.
  5. Select the ‘Non-compliance notices’ tab.
  6. Find the relevant audit.
  7. Under the ‘Actions’ column, select ‘View’ to open the audit report.
  8. Under ‘Contents’, select ‘Non-compliance notices’ to view a summary of non-compliances issued during the audit.
  9. Select the non-compliance notice link to view the non-compliance notice.

Audit reports

You can also access audit reports in your account. For more information, go to View audit reports.

Need more help?

Email 1800 571 125, Monday to Friday, 9 am to 5 pm AEST