Business owner or principal authority

Only a business owner or principal authority can create an account and authorise access for others.

Follow the steps to set up your business for the first time.

Step 1: Set up myGovID

Already have a myGovID? Go to Step 2.

myGovID is a form of Digital Identity that lets you prove who you are when using online government services.

In the future, Digital Identity will be how most Australians prove who they are to government.

What you'll need

  • about 20 minutes
  • a smart device
  • 2 Australian identification documents
    • driver licence or learner permit
    • passport (not more than three years expired)
    • birth certificate
    • visa (if using your foreign passport)
    • citizenship certificate
    • ImmiCard
    • Medicare card

Identity strength

Your Export Service account requires 'Standard' identity strength.

Download myGovID from the App Store or Google Play and follow the prompts.

Find out more about how to set up myGovID., opens in a new tab

Step 2: Link myGovID to RAM

Relationship Authorisation Manager (RAM) enables people to act online on behalf of a business.

It requires an ABN linked to myGovID.

Skip this step if you know your business is linked.

Check business is linked

To find out if a business is linked to RAM via myGovID, sign in to RAM and look for the business name under Entity name on the Manage Authorisations page.

If you don't see your business, your ABN isn't linked to your myGovID.

Sign in to RAM

Linking a business in RAM

To link up to 5 businesses call 1300 287 539 and select option 3.

To link more than 5 businesses complete the Assistance to link bulk ABNs form., opens in a new tab

Find out more about how to link your myGovID to a business using RAM., opens in a new tab

Once linking is confirmed, you can sign in to the Export Service or authorise access for others.

Continue with Digital Identity

Digital Identity, opens in a new tab is a safe, secure and convenient way to prove and reuse your identity online.

Step 3: Assign authorised access

Complete this step only if you want to authorise employees or third parties to access the Export Service on behalf of the business.

Adding authorisations

  • Sign in to RAM with your myGovID and select Manage authorisations.
  • Select Business name.
  • Select Add new user.
  • Complete the following:
Representative type
Standard user
Representative details
Your staff member's name, and work email address (not group email)
Authorisation details
  • Do you want the representative to be an Authorisation administrator?
    • Select Yes.
  • Do you want the representative to be a Machine credential administrator?
    • Select No.
  • Start date: Select today's date using calendar tool.
  • End date: Tick No end date.
Agency access
Initially this will be set to None for all agencies.
Scroll down to Department of Agriculture, Fisheries and Forestry, and select Full.
Review the above details. Tick I understand and accept this declaration if correct.
click Submit.
Customise access
Do not click.

Notify your employee or third party

Use this template to notify the person they need to accept or decline the request:

You have been given authorised access to the Export Service. This means you will be able to sign in and act on behalf of the business.Follow the steps as an Employee or third party to continue.

Need more help?

Call 1800 571 125, Monday to Friday, 9 am to 5 pm AEST