Change your establishment's registration
Find out how to apply to make changes to your establishment's registration in your Export Service account.
Watch this video to find out how to apply to:
- update your contact details
- add or remove staff on your management and control list
- manage your registered export operations – this includes adding or removing a commodity, product or operation
- make other types of variation to your registrations or approved arrangements.
Introduction
In this video, we'll look at some of the Establishment features that are now available in the Export Service — and how your business will benefit from these new, online methods to manage your relationship with the department.
With this early release of the Export Service, we're introducing online methods to manage your Establishment registrations, replacing the need to submit paper or PDF Ex26b forms.
We're also making it possible for you to see your Establishment details, so you can easily understand what data we have captured about your Establishments.
These changes will decrease the time your business will spend managing your Registrations with us, streamlining processing times, allowing you to engage in the export industry sooner.
Introducing our public beta
Now, let's take a look at the Establishment features we're releasing and are available to your business, today.
These features allow you to make direct applications to:
- edit your contact details
- add or remove staff from your Management and control list
- manage your registered export operations, and
- make other types of variations to your registration or approved arrangement(s).
Edit contact details
Once you have successfully signed in to the Export Service, you will be able to access any of the Establishments connected to your ABN, where you are a staff member on the Management and control list.
If you are not on the Management and control list, you will need to ask someone who is on the list to apply to have you added.
If you click into any of these establishments, the first thing you will see is the 'Establishment details' tab, where we play back your Registration information, including Contact details.
To edit your contact details, simply click the 'Edit' button, and fill out the form. This form comes pre-loaded with your existing details, making it easier to update them.
Once you submit the form, you'll receive a confirmation email and our staff will begin to process your application.
Adding or removing staff from your Management and control list
To add or remove staff from your Management and control list, you will need to navigate to the 'Management and control' tab, where you can see which staff members are currently on the list.
To edit the list, click the 'Add or remove people' button below.
This will take you to a draft page where you can select which staff members you may need to remove.
To add a new staff member, press the 'Add a new person' button and fill in the resulting form. This form will then ask you to fill in key details about your staff, and once you're done, the new staff member will appear in your draft list.
Once you're happy with your changes, clicking the 'Submit changes' button will send your application to us, ready for our staff to process as normal — and we'll be in contact about the outcome of your application.
Managing your export operations
To add a new commodity, product, or operation to your Establishment Registration(s), you will first need to navigate to the 'Export operations' tab.
Here, you'll see 4 main actions you can take, represented in 4 boxes.
1. Add a commodity, product or operation
Clicking the first, left-most box labelled 'Add a commodity, product or operation' will open a new form.
In this form, simply choose the options that relate to the change(s) you wish to apply for.
For each option, you are given a field to provide details about the changes. Providing these details will allow us to direct your application to the right team in the department for processing.
Once you're happy with your changes, clicking the 'Continue' button will allow you to review what you've written.
If everything's correct, agreeing to the legal declaration and clicking the 'Confirm and submit' button will send your application to us to process as normal. Our staff will then be in contact with you regarding the next steps.
2. Make a structural change
Clicking the second box labelled 'Make a structural change' will open a new form.
In this form, you only have to describe the structural change you wish to report to us, according to the guidance content displayed on the page.
Clicking the 'Continue' button will allow you to review what you've written and submit the application. These applications will be processed as per normal.
3. Removing a commodity, product or operation
Clicking the third box labelled 'Remove a commodity, product or operation' will open a new form.
In this form, you can choose the options that relate to the specific commodities, products or export operations you want to apply to remove from your registration. Again, you'll be able to detail the changes you want to make, to help us direct your application.
Clicking the 'Continue' button will take you to the review and submit page.
4. Making another type of variation
The fourth and final box on this page, labelled 'Make another type of variation' opens the last form we'll be discussing in this video.
In this form, you can tell us about any other type of variation you want to apply to make for your Registration or Approved Arrangement.
You can use this form when you're unsure what category your change fits into. You will be asked to provide as much detail as possible about the variation you are applying for in the given field. Our staff will use the information in this field to direct your application to the right team for processing.
Call to action
Those were all the Establishment features we're releasing and are available now to people on the Management and control list for an establishment.
To get started, your business owner or principal authority must give access to staff members through Digital Identity and myGovID.
Follow the link below this video, or go to the link displayed on screen to get started.
Digital Identity, opens in a new tab is a safe, secure and convenient way to prove and reuse your identity online.