Create and manage your account. Get help with your Digital Identity and myGovID.

Export Service account

How to access the Export Service to act for a business.

Employee or third party

Step 1: Set up myGovID

myGovID is a form of Digital Identity that lets you prove who you are when you use government services. As an employee or third party, you will need 'standard' strength to access the Export Service.

If you have a myGovID, check you have standard strength. If not, go to the Choose your identity strength section of 

Download myGovID from the App Store or Google Play and follow the prompts.

Step 2: Request access via management

Contact the business owner or principal authority and ask them to follow the steps on

Step 3: Accept authorisation

Once your employer or principal authority has authorised your access, you will receive a code via email.

To find out more, go to the Authorised user or administrator section of 

Accessing online services with myGovID and RAM.

You now have access to the Export Service.

How to access the Export Service to act on behalf of a business.

Create an Export Service account

Follow our steps to set up your account and access the Export Service.

Business owner or principal authority

Create an account or allow others access to the Export Service for your business.

Can’t create an account

Troubleshoot why you can’t create an account and fix common problems.

Create an account

What is Digital Identity?

Learn more about proving who you are online to access the Export Service.

Why do I need Digital Identity for the Export Service? 

Why we use Digital Identity across government services including ours.

What is myGovID?

Find information on the myGovID app and how to use it to create your Digital Identity.

Create a myGovID

How to create a Digital Identity with myGovID and sign in to the Export Service.

What myGovID strength do I need?

Set up myGovID with the right strength to do things in the Export Service.

Digital Identity and myGovID

Allow someone to access the Export Service

Authorise an employee or third party to access our services for your business. 

Remove someone’s access to the Export Service

Stop an employee or third party from accessing our services for your business.

Manage an account

Scroll down to Department of Agriculture, Fisheries and Forestry, and select 

Review the above details. If everything is correct, tick 

You have been authorised to access the Export Service. This means you will be able to sign in to an account and act on behalf of the business.

In this video, we'll look at some of the Establishment features that are now available in the Export Service. You can see how your business will benefit from these new, online methods to manage your relationship with the department.

With this early release of the Export Service, we're introducing online methods to manage your Establishment registrations, replacing the need to submit paper or PDF EX26b forms.

We're also making it possible for you to see your Establishment details, so you can easily understand what data we have captured about your Establishments.

These changes will decrease the time your business will spend managing your Registrations with us, streamlining processing times, allowing you to engage in the export industry sooner.

Now, let's take a look at the Establishment features we're releasing and are available to your business, today.

These features allow you to make direct applications to:

Once you have successfully signed in to the Export Service, you will be able to access any of the Establishments connected to your ABN, where you are a staff member on the Management and control list.

If you are not on the Management and control list, you will need to ask someone who is on the list to apply to have you added.

If you click into any of these establishments, the first thing you will see is the 'Establishment details' tab, where we play back your Registration information, including Contact details.

To edit your contact details, simply click the 'Edit' button, and fill out the form. This form comes pre-loaded with your existing details, making it easier to update them.

Once you submit the form, you'll receive a confirmation email and our staff will begin to process your application.

Adding or removing staff from management and control

To add or remove staff from your management and control list, you will need to navigate to the 'Management and control' tab, where you can see which staff members are currently on the list.

To edit the list, click the 'Add or remove people' button below.

This will take you to a draft page where you can select which staff members you may need to remove.

To add a new staff member, press the 'Add a new person' button and fill in the resulting form. This form will then ask you to fill in key details about your staff, and once you're done, the new staff member will appear in your draft list.

Once you're happy with your changes, clicking the 'Submit changes' button will send your application to us, ready for our staff to process as normal. We'll be in contact about the outcome of your application.

To add a new commodity, product, or operation to your Establishment Registration(s), you will first need to navigate to the 'Export operations' tab.

Here, you'll see 4 main actions you can take, represented in 4 boxes.

Clicking the first, left-most box labelled 'Add a commodity, product or operation' will open a new form.

In this form, simply choose the options that relate to the change(s) you wish to apply for.

For each option, you are given a field to provide details about the changes. Providing these details will allow us to direct your application to the right team in the department for processing.

Once you're happy with your changes, clicking the 'Continue' button will allow you to review what you've written.

If everything's correct, agreeing to the legal declaration and clicking the 'Confirm and submit' button will send your application to us to process as normal. Our staff will then be in contact with you regarding the next steps.

Clicking the second box labelled 'Make a structural change' will open a new form.

In this form, you only have to describe the structural change you wish to report to us, according to the guidance content displayed on the page.

Clicking the 'Continue' button will allow you to review what you've written and submit the application. These applications will be processed as per normal.

3: Removing a commodity, product or operation

Clicking the third box labelled 'Remove a commodity, product or operation' will open a new form.

In this form, you can choose the options that relate to the specific commodities, products or export operations you want to apply to remove from your registration. Again, you'll be able to detail the changes you want to make, to help us direct your application.

Clicking the 'Continue' button will take you to the review and submit page.

The fourth and final box on this page, labelled 'Make another type of variation' opens the last form we'll be discussing in this video.

In this form, you can tell us about any other type of variation you want to apply to make for your Registration or Approved Arrangement.

You can use this form when you're unsure what category your change fits into. You will be asked to provide as much detail as possible about the variation you are applying for in the given field. Our staff will use the information in this field to direct your application to the right team for processing.

Those were all the Establishment features we're releasing and are available now to people on the management and control list for an establishment.

To get started, your business owner or principal authority must give access to staff members through Digital Identity and myGovID.

Follow the link below this video, or go to the link displayed on screen to get started.

Employee or third party

Step 1: Set up myGovID

Step 2: Request access via management

Step 3: Accept authorisation

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