How to create an Export Service account

You can create an account and link a business in the Export Service if you are listed in the Relationship Authorisation Manager, better known as RAM, as a Principal Authority or as an Authorisation Administrator.

You will need a myGovID to create an account.

myGovID is a form of digital identity that Australian government services use to help you prove who you are online.

If you don't have a myGovID, you'll need to set one up.

For more information, go to www.mygovid.gov.au, opens in a new tab.

To get started go to exports.agriculture.gov.au, opens in a new tab and select Create account.

Select Continue with Digital Identity, then select, myGovID.

It may take up to 15 minutes, but you only need to do this once.

You will also need to select an identity strength.

We recommend a standard or strong myGovID identity strength.

For more information about identity strengths, visit www.mygovid.gov.au/set-up, opens in a new tab.

The next step is to choose how we contact you. This takes around 2 minutes.

We'll send Export Service notifications to your preferred email to let you know when there are important messages in your account.

You need to link a business to manage it in the Export Service.

When you link a business, you can:

• register an establishment
• manage a registered establishment's commodities, operations and functions, and
• manage who can act on behalf of your business in the Export Service.

Relationship Authorisation Manager, better known as RAM, connects you to government services online.

It's separate from the Export Service and not managed by us.

RAM allows you to manage your business authorisations.

We use RAM to confirm the person linking a business to their Export Service account has the authority to do so.

You must be a Principal Authority or Authorisation Administrator to link a business to your Export Service account.

The first step is to link your business' Australian business number, or ABN, to your myGovID in RAM.

Once you've done this, you can then link it to your Export Service account.

To do this, sign into your Export Service account.

From the My account page, select Link a business, then select, Continue with Digital Identity and follow the steps.

From the RAM screen select the business you want to link.

Then select Continue to link the business.

The business will appear on your My account dashboard under your linked businesses.

To link another business, select Link another business and repeat these steps.

This process takes up to 15 minutes to complete, but often takes less, and you only need to do this once per business.

If you need to invite someone to act on behalf of your business, watch 'How to invite someone to act on behalf of your business and manage access' for our step-by-step guidance.

If you need more help, you can email us at exportservice@aff.gov.au or contact our support desk on 1800 571 125.